cancel
Showing results for 
Search instead for 
Did you mean: 
paulkw
New member
2 0 0 0
Message 1 of 1
72
Flag Post

system board (00A) system board CT number error message at start up how to input number which I have

HP Recommended
HP Notebook

Hi. I have the following error at startup:-

 

The following product information programmed into the system board is missing or invalid.

System Board (00A) - System Board CT Number

 

As per other posts the battery doesn't charge when the laptop is on and therefore just drains.  It does charge sometimes when the laptop is powered off. Performance is also slow.

 

I can see others have posted with the same error but cannot find a resolution.  I have the board number now so how do I input it?

 

Appreciate any suggestions.

Thanks in advance. Paul

Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation