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chance1984
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system error on start up

HP Recommended
notebook HP Notebook - 15-f272wm (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Had a error message for  accelerometerdll.DLL reinstallation was told to reinstall the HP 3D DriveGuard driver   on HP Notebook - 15-f272wm (ENERGY STAR) the HP 3D DriveGuard driver and i don't see it on the hp site under the drivers starting to get aggravated LOL please help 

   

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@chance1984 here's a list of the latest version of the 3D drive guard software & once downloaded it should resolve the issue:

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.

Click here to download

 

If the issue persists,
Follow the below steps to fix this issue: 

  • When you've installed 7-Zip, open your Downloads folder, right click on the sp81142package, select 7-Zip, select extract files and then click Ok.
  • Cut this newly extracted folder and paste it on your Desktop so it's easy to find.
  • When done, hold down the Windows key and press R
  • Into the Run window, type devmgmt.msc and hit enter.
  • In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.
  • In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.
  • In the next window, click the 'Have Disk' button and then browse to the extracted sp81142 folder you pasted on your Desktop.
  • Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.
  • Click on 'Ok' and then click 'Next' and wait for the driver to install.
  • When done, click 'Close' and then click 'Yes' to restart the notebook.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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