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‎01-19-2022 03:28 AM

HP Recommended
Product: HP Slimline Desktop - 260-a062il
Operating System: Microsoft Windows 10 (64-bit)

 

I am unable to update my pc  due to system information is missing.

In HP support application , the serial no. is missing from it.

please guide to resolve it

Category:
1 REPLY 1

‎02-07-2022 06:20 AM

HP Recommended

@Zerome45

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Slimline Desktop PC unable to run updates.

 

I have a few recommendations 

  • Update your computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Uninstall HP support assistant from Add/Remove programs and then reinstall the HP Support Assistant from HP.COM

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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