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‎09-08-2024 03:56 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0035na
Operating System: Microsoft Windows 11

I want to know if  the HP remote assistant was authorized by HP.. has they pushed for  a new ie: webroot and placed a remote viewer on my desktop after just asking for help to connect my printer. just seems strange it costing me money after he updated to windows 11.. got a bit nervy when money was spoken about.

1 REPLY 1

‎09-08-2024 04:21 PM

HP Recommended

@janroll45 

 

I know this one

 

             https://support.hp.com/au-en/help/hp-support-assistant

 

But don't know which one you are talking about. The best option when contact HP for support is Whatsapp.

 

Regards.

BH
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