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‎02-05-2019 09:07 AM

HP Recommended
Product: Example:HP Pavilion notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi.

       m Munazir i bought the laptop with digital liscence and inbuilt office due to some issue i reinstalled my windows now the problem is m not able to access the office can u help plz

1 REPLY 1

‎02-06-2019 05:37 PM

HP Recommended

@Munazir 

While I would ordinarily direct you to purchase HP Recovery Media to restore your PC, that does not come with MS Office or any other apps that you obtained as part of the initial purchase.

We here have no access to that, so there is nothing we can do for you.

You will need to contact HP Customer Support directly to see what they can do for you.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836



I am a volunteer and I do not work for, nor represent, HP
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