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laptop name - hpda3001tu

adminstrator problem

1 REPLY 1
HP Recommended

@Siddhant14, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you're encountering an issue where the "Yes" option is unavailable when attempting to install an app on your HP Laptop PC 15-da3000, it typically indicates a problem with administrative permissions. Here are some steps you can take to resolve this issue:

 

Ensure You Are Logged In as an Administrator:

  • Make sure you are logged in with an account that has administrative rights. You can check the type of account from the Control Panel under "User Accounts."

Enable the Built-In Administrator Account:

  • Open the Command Prompt as an administrator (right-click and select "Run as administrator").
  • Type the following command and press Enter:net user administrator /active:yes
  • Log out and then log in using the newly enabled Administrator account.

Modify User Account Control (UAC) Settings:

  • Go to the Control Panel and type "UAC" in the search box.
  • Click on "Change User Account Control settings."
  • Move the slider to a lower setting if it's set to the highest level and then try installing the app again.

Check Group Policy Settings:

  • Use the Group Policy Editor (type gpedit.msc in the Run dialog) to check if there are any restrictions on software installations.

Reset Security Permissions:

  • Open a Command Prompt as an administrator and type the following command:icacls "C:\" /T /Q /C /RESET
  • This command will reset all the file and folder permissions to default on your C: drive.

Check for Malware:

  • Run a full system scan using Windows Defender or another trusted antivirus program to ensure malware isn't causing the issue.

Repair System Files:

  • Open Command Prompt as an administrator and type sfc /scannow to check and repair corrupted system files.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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