touch screen not working Hp OA04

[srikantakarek]

touch pad two finger not working

[Hawks_Eye]

Hi @srikantakarek 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP laptop is experiencing both touchscreen and touchpad gesture issues. Let's go through some troubleshooting steps to get them working again.

Fixing the Touchscreen Issue

 

1. Enable Touchscreen in Device Manager

1. Press Win + X and select Device Manager.
2. Expand Human Interface Devices.
3. Look for HID-compliant touch screen.
4. If it's disabled, right-click and select Enable.
5. Restart your laptop and test the touchscreen.

2. Recalibrate the Touchscreen

1. Open Control Panel (Win + R, type control, and press Enter).
2. Go to Hardware and Sound → Tablet PC Settings.
3. Click Calibrate the screen for pen or touch input.
4. Follow the on-screen instructions.

3. Update Touchscreen Drivers

1. Open Device Manager (Win + X → Device Manager).
2. Right-click HID-compliant touch screen and select Update Driver.
3. Choose Search automatically for drivers.
4. Restart your laptop after the update.

4. Run Windows Troubleshooter

1. Open Settings → Update & Security → Troubleshoot.
2. Select Hardware and Devices and run the troubleshooter.

Fixing the Touchpad Gesture Issue

1. Enable Touchpad Gestures

1. Open Settings → Devices → Touchpad.
2. Ensure Two-finger scrolling and other gestures are enabled.

2. Update Touchpad Drivers

1. Open Device Manager (Win + X → Device Manager).
2. Expand Mice and other pointing devices.
3. Right-click Synaptics or ELAN Touchpad and select Update Driver.
4. Restart your laptop.

3. Check BIOS Settings

1. Restart your laptop and press F10 to enter BIOS.
2. Navigate to Advanced Settings.
3. Look for Touchpad options and ensure it's enabled.
4. Save changes and exit.

4. Reset Touchpad Settings

1. Open Settings → Devices → Touchpad.
2. Scroll down and click Reset to restore default settings.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye