touchpad drivers are gone my OS version is 23H2 HELP

[mike525252]

I have an HP Pavillion and my touchpad drivers are gone. My OS version is 23H2, please send me the proper driver download for my OS version.

[Kuroi_Kenshi]

Hi @mike525252,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding driver for your PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

I understand how frustrating it can be when your touchpad stops working after an update. The good news is that there are steps you can take to restore functionality while ensuring your system stays up to date.

As technology evolves, updates sometimes introduce temporary compatibility challenges. HP is continuously working to provide optimized drivers for the best experience. In the meantime, here are a few solutions you can try

Use Windows Generic Drivers:

1. Press Win + X and select Device Manager.
2. Expand Mice and other pointing devices.
3. Right-click on your touchpad device and choose Update driver.
4. Select Browse my computer for drivers > Let me pick from a list of available drivers on my computer.
5. Choose the HID-compliant touchpad driver and click Next.

Check for Windows Updates:

• Go to Settings > Windows Update and click Check for updates to see if any patches are available.

Use an External Mouse (Temporary Solution):

• If needed, an external USB mouse can help you stay productive until the touchpad driver is updated.

HP is committed to providing the best experience for its users, and updated drivers should be available soon. Keep an eye on the HP Software & Drivers page for the latest updates tailored to your device.

If you need further assistance, feel free to reach out, I’m here to help!

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,