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Masyrofi
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Message 1 of 2
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touchpad get slowly

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Af-118au
Microsoft Windows 10 (64-bit)

my touchpad doesn't work normal, always get slowed and can't make click after update to 1909 version of win 10

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Masyrofi

 

Welcome to the HP Support Community.

 

Does the same happen with an external mouse?

 

Let's do a BIOS update: https://support.hp.com/in-en/document/c00042629

 

Also update the drivers: 

 

HP Support Assistant Updates -  

 

1) In the search box, type and open HP Support Assistant.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.  

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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