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chloealyssa
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touchpad touch and go not working

HP Model 17-by1033dx

I bought this laptop yesterday and cannot seem to get the touchpad to allow me to scroll or use any other touch-and-go features. I have tried updating the driver, rollingback, uninstalling and reinstalling. I really need to be able to scroll on the laptop and I am wondering if anyone has a suggestion on which touchpad driver I can install in order to get those abilities. Someone suggested installing a synaptic driver, but when I browse and unclick compatible hardware, Synaptics isn't even an option under manufacturer. The only drivers that are under the compatible hardware are the PS/2 compatible mouse and the ELAN touchpad.

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touchpad touch and go not working

The drivers for the Elan touchpad are at the following link in the driver, keyboard mouse and input devices section.

https://support.hp.com/us-en/drivers/selfservice/hp-17-by1000-laptop-pc/23238505/model/27734179

 

Click on the Settings icon>Devices>touchpad.  That is where you can access all of the features Windows 10 has for your Elan touchpad.

 

Take a read of the following article.

https://www.intowindows.com/enable-precision-touchpad-in-any-windows-10-laptop/




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chloealyssa
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touchpad touch and go not working

That worked! Thank you so much!!! 🙂

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touchpad touch and go not working

You're welcome. Don't forget to mark my reply as the accepted solution.




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