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‎09-11-2025 04:30 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i have an elitebook 840 g4 with touch screen i didnt initially wanted touch service so i disabled the driver that is hid compliant touch screen after a time i tried to enable it i didnt show any option i deleted it to get it back by windows update but i didnt got i tried scanning hardware changes,also tried downloading driver which wasnt even available on hp web...

so please help me with itScreenshot (5).pngScreenshot (6).png

2 REPLIES 2

‎09-11-2025 07:01 AM

HP Recommended

The only suggestion I can offer would be to reinstall the Intel Serial IO Driver which would control the touchscreen function:

 

HP EliteBook 840 G4 Notebook PC Software and Driver Details

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‎09-12-2025 06:52 AM

HP Recommended

nothing happened  and my touch screen was working fine i just deleted the driver and neithe win update nor hp assisstant installed it and nor there was on hp web i want ou to please provide the driver 

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