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HP Recommended
elitebook 840 g3
Microsoft Windows 10 (64-bit)

i did an update oon window and after i restart my computer i saw that my tpm was removed from 2.0 to 1.2 and it was disable so i  open my bios i activated it and when i go to device manager to go and update it from 1.2 and 2.0  i can see that it is done and it askes me for restart than it goes back  to 1.2 

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1 REPLY 1
HP Recommended

@Nonlover,

 

You cannot upgrade your Infineon (IFX) TPM via device manager. You need to use HP TPM Configuration Utility. The post below may help you upgrade TPM back to 2.0. 

Solved: Re: Upgrading an HP 600 G3 Mini to TPM 2.0 - HP Support Community - 8720830

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