typing error

[sidgeorge]

I just bought this HP Spectre x360 and I really like it, but.......

Two problems.

1. Arrow for up or down moves for a split second and then nothing.

2. When typing a word, like mother, what shows up is m3o5t9h0e3r, or some other thing between the letters.

Windows 10 home, 64bt

Microsoft Office 2007

Thanks in advance.

George

[WAWood]

@sidgeorge 

You mention Office 2007, which while it will work with Win10, is not supported by MS for that.

So, do you have these same typing problems with text files? With browser form entries? Or, only with MS Office 2007?

[sidgeorge]

Thank you in advance for your help.

The errors happen in everything but word, word text is fine.

[WAWood]

@sidgeorge 

Sorry, but I have no idea -- since if it were a keyboard or membrane hardware issue, it would present the same regardless of what you were typing or what application you were using.