• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-29-2020 04:03 PM

HP Recommended
Product: hp 15s-fq1055tu
Operating System: Microsoft Windows 10 (64-bit)

brand new hp laptop unable to download  certain apps from microsoft store   .old desktop pc on same network has no trouble downloading same app. the laptop was expressly purchased to run this app  and  everytime i attempt to download it to this laptop i get error Code: 0x803FB005 . the laptop refuses to download the app yet my old desktop pc  has no trouble both on same network  whats going on ?  my new purchase is useless if i cant acess software i brought it for .

1 REPLY 1

‎04-29-2020 05:41 PM

HP Recommended

@kulkyne 

See if this helps:  https://appuals.com/how-to-fix-windows-store-error-0x803fb005/



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.