unable to download apps

[msmahee]

unable to download apps from hp store

[Max3Aj]

@msmahee, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you are looking to download apps, then we suggest you check Microsoft store - Top free Apps on PC | Microsoft Store 

Or you can download the necessary apps directly from their websites. 

If you're unable to download apps even from the Microsoft Store, the store itself might be experiencing issues.

Please follow these steps, 
 

Reset Microsoft Store Cache:

• Press Windows + R, type wsreset.exe, and press Enter.

Update Microsoft Store Apps:

• Open the Microsoft Store.
• Click on Library at the bottom-left.
• Click Get updates to update all apps, including the Store itself.

Check for Windows Updates:

• Go to Settings > Windows Update and install any available updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support