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- unable to identify why my infrared doesn't work

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04-12-2017 09:43 AM
Product: pavillion dv4 1204tu
Operating System: Microsoft Windows 7 (32-bit)
sir/mam, i download the mentioned setup of infrared for my laptop and i installed it but it does not work is there any other setup or application for this because i have changed my window fron vista to windows 7 several times please tell me what to do
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Accepted Solutions
04-12-2017 10:11 PM
Hi,
Page 33: http://h10032.www1.hp.com/ctg/Manual/c01597750
Do you have this: http://www.ebay.com/itm/282404863145?_mwBanner=1
Part No: 464793-002
Description: HP Mobile ExpressCard slot style remote control (MWAVE)
And have you downloaded, saved and installed this driver: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dv4-1200-entertainment-notebo...
Regards
Visruth
Page 33: http://h10032.www1.hp.com/ctg/Manual/c01597750
Do you have this: http://www.ebay.com/itm/282404863145?_mwBanner=1
Part No: 464793-002
Description: HP Mobile ExpressCard slot style remote control (MWAVE)
And have you downloaded, saved and installed this driver: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dv4-1200-entertainment-notebo...
Regards
Visruth
3 REPLIES 3
04-12-2017 10:11 PM
Hi,
Page 33: http://h10032.www1.hp.com/ctg/Manual/c01597750
Do you have this: http://www.ebay.com/itm/282404863145?_mwBanner=1
Part No: 464793-002
Description: HP Mobile ExpressCard slot style remote control (MWAVE)
And have you downloaded, saved and installed this driver: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dv4-1200-entertainment-notebo...
Regards
Visruth
Page 33: http://h10032.www1.hp.com/ctg/Manual/c01597750
Do you have this: http://www.ebay.com/itm/282404863145?_mwBanner=1
Part No: 464793-002
Description: HP Mobile ExpressCard slot style remote control (MWAVE)
And have you downloaded, saved and installed this driver: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dv4-1200-entertainment-notebo...
Regards
Visruth
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