unable to install an app that doesn't come from the app store

[ginabeau62]

I have a new HP Laptop that I bought solely for music tracks. I am unable to install the app that I work with because it isn't available in the Microsoft App store. How can I get the app installed without hurting my new computer? 

[iomare · Accepted solution]

Hi,

Most likely your notebook is in Windows S mode and you can only install apps from Microsoft store.

You can switch out of S mode and then you will have regular Windows and will be able to install any software you want.

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-11...

Hope it helps,

David

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[ginabeau62]

David, Thank you for your response. I thought that might be the case but really appreciate your feedback. When it comes to the computer, I am not Savey at all. I thank you so much for your help. Have a wonderful day.

Ginabeau62 

[iomare]

You're welcome @ginabeau62 

Let me know if you need any further help.

All the best,

David