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sh61-_
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unable to receive emails via the mail icon or by accessing via microsoft edge

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unable to receive emails to my new lap HP lap top 

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WAWood
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@sh61-_ 

Sending and receiving emails is handled either by an application (like Outlook) or by a Browser using WebMail (like Gmail).

In both cases, the ability to send and/or received is governed by the settings you have established for your Email Service -- usually provided by the same company that provides you Internet service (ISP).

We have no way of diagnosing settings issues or problems with the email apps or the Browser functions. For these issues, you will have to contact your ISP support folks.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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