• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-01-2025 11:28 PM

HP Recommended
Product: HP ProBook 440 G6
Operating System: Microsoft Windows 10 (64-bit)

I have an old HP ProBook 440 G6 with an unknown device , the hardware ID is ACPI\VEN_HPIC&DEV_000C. How can I find the correct driver for this and what is this device for?

1 REPLY 1

‎10-02-2025 06:31 AM

HP Recommended

You need this driver for that device:

 

 HP Application Enabling Software Driver 

 

HP ProBook 440 G6 Notebook PC Software and Driver Details

 

Here's a partial copy and paste of the driver setup information file that show driver support for the hardware ID you posted:

 

[Manufacturer]
%Mfg% = HP,ntamd64.10.0...16299,ntx86.10.0...16299,ntarm64.10.0...16299

;======================= Device Install x64 Section ========================

[HP.ntamd64.10.0...16299]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0016

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.