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01-08-2022 01:37 AM
Product: Hp Pavilion i5 7200u
Operating System: Microsoft Windows 10 (64-bit)
Hp Pavilion i5 7200u, product ID: 00327-30532-35513-AAOEM,the cursor is dangling on its ownthe cursor is dangling and sometimes the laptop vibrates mildly while watching videos the speaker cracks the sound in bits and pieces and usually creates a buzzing sound, how can I solve it?
1 REPLY 1
01-08-2022 10:01 AM
The two moving parts inside a laptop are the fan(s) and the spinning hard drive (HDD).
If its the fan, you would hear a rattling and/or squeaking and that would get worse when the PC is under load -- like when watching videos. This generally means the bearings are wearing out and the fan will need to be replaced. In older units, this was a 15-minute job; in new ones, it is a nigtmare!
If it's the HDD, that also means it is failing and would need to be replaced -- same story with the old vs. new laptops.
So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024
If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.
I am a volunteer and I do not work for, nor represent, HP
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