update PCIe card driver software to latest Realtek version on win11

[DynamicRam]

on my hp spectre x360 Norton 360 has suggested I update the  PCIe driver. I have down loaded the driver from Realtek file name 'RtsPer_10.0.26100.21378_W10W11_WHQL_20250106.zip'. 

1 is my laptop compatible with the latest software?

2 if it is, how do I install it?

3 can I save to old driver ver 10..0.19041.21339 (8 sept 2020) incase it does not work?

anyhelp would be appricaited 🙂

[Kuroi_Kenshi]

Hi @DynamicRam,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

Check Compatibility

• Since you downloaded a WHQL-certified (Windows Hardware Quality Labs) driver, it should be compatible with Windows 10/11.
• To confirm, go to Device Manager → Network Adapters → Right-click Realtek PCIe device → Properties → Check current version & compatibility.

Backup Current Driver (Just in Case)

• Open Device Manager → Right-click Realtek PCIe device → Properties.
• Go to Driver tab → Click Driver Details → Note down the current version.
• Click Update Driver → Browse My Computer → Choose Let me pick from a list → Select old driver and click Next (if rollback is needed later).

Install the New Driver

• Extract the ZIP file you downloaded.
• Inside the folder, find Setup.exe (or go to Device Manager → Update Driver → Browse to the extracted folder).
• Follow the installation prompts and restart your laptop after installation.

Verify Installation

• Open Device Manager → Realtek PCIe device → Properties → Check if the new driver version is installed.
• Test Wi-Fi & Bluetooth stability to ensure everything works fine.

Roll Back If Needed

• If anything goes wrong, return to Device Manager → Right-click Realtek PCIe device → Properties → Driver tab → Click Roll Back Driver.

Let me know how it goes. 💙

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[DynamicRam]

Hi Kuroi, Thank you for your detailed description ho how o update drivr. Unfortunately I cannot find a Realtek Network Driver. I have looked at all the network adaptors and I could not locate the outdated version . I'm wondering if Norton has diagnosed correct Driver? 

Wam regards

Ray

[Jose541 · Accepted solution]

It is under memory technology devices