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‎06-03-2022 09:54 PM - last edited on ‎06-04-2022 10:18 AM by Retired

HP Recommended
Product: HP ENVY Notebook - 17t-n000 CTO (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy Notebook – 17t-n0000 CTO (Touch) Product: M9X68AV. I keep trying to do the update to Windows 10, version 21H2.  I keep getting an error message Windows Access Denied Error 0x80070005 .  I have 250GB free on my drive C:.  I get to 20 – 80% on the install and it errors out. I ran the HP Operating System Diagnostics and it found 3 errors in Windows Update Diagnostic. I ran it again with no errors found.  I then rebooted and tried to update to Windows 10, version 21H2 again.  I got the same error message Windows Access Denied Error 0x80070005   about 1/3 of the way during the install phase. How do I install the Windows 10, version 21H2?

Thanks,

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