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‎04-02-2017 01:18 AM - edited ‎04-02-2017 01:23 AM

HP Recommended
Product: Probook 4535s
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I just updated my Probook 4535s and have 2 bangs on USB controller.

When loading the sp63782.exe (19 MB)  and sp61462.exe files it launches the ATI Catalyst driver and not the usb driver please advise

Thanks

Jeff

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2017 06:25 AM

HP Recommended

Hi:

 

Use the chipset driver directly from AMD.  Install and restart the PC.

 

The heading shows Display Drivers, but that heading is incorrect.

 

You want the first file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

 

View solution in original post

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3 REPLIES 3

‎04-02-2017 06:25 AM

HP Recommended

Hi:

 

Use the chipset driver directly from AMD.  Install and restart the PC.

 

The heading shows Display Drivers, but that heading is incorrect.

 

You want the first file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

 

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‎04-03-2017 10:44 PM

HP Recommended

That worked thanks again for your help 

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‎04-04-2017 06:47 AM

HP Recommended

You're very welcome.

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