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HP Recommended
hp 15-ay019tu
Microsoft Windows 7 (64-bit)

I have purchased a new laptop. get installed window 7 64 bit. all drivers are installed and working. BUt USB controller driver not found . I cannot use usb devices. I searched on http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/10862300/model/11543932/drivers
All drivers found . except usb controller. PLease help me.

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This driver should work for you...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

This driver should work for you...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

HP Recommended
I really appreciate your help and it works.
HP Recommended

You're very welcome.

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