• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15.6 inch Laptop PC 15-d3000 (2N8Y0AV)
Linux

Hi, when I plugged usb type-c to hdmi converter to laptop I can't use second monitor. (Ubuntu)

1 REPLY 1
HP Recommended

@mrhgrp 

 

Your machine is one of the following machines

 

               https://support.hp.com/hr-en/product/hp-15.6-inch-laptop-pc-15-d3000/2100372087/model/2100386441/pro...

 

It has  1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode therefore you can't connect it to a monitor

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.