11-19-2019 12:55 AM
Hi!My name is Jay and i have a serious problem.I was junk diving and found a laptop ,but the thing about it is that this laptop doesn't have an admin account only has a local account.So i cant install apps ,use wifi and cant open files as admin ,when i try to open as admin it keeps saying connect smart card and i dont know what that is.
So please some one help me get an admin account.
11-19-2019 08:16 AM
Thank you for using HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.