09-21-2019 01:41 AM
product no. 3CW23PA#ACJ
09-21-2019 08:38 AM
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty extension issues. For these issues, you will need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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I am a volunteer and I do not work for, nor represent, HP