warranty issue

[Manoj_45]

hey hp community recently i purchased a hp notebook from a reputed shop and this laptop was last unit as display unit i purchased it was display unit and when i took at home in hp support assistant showing warranty expired.then i contact hp support to update warranty through invoice but hp support didnt help me saying that this notebook was on before my purchase so now what should i do please help me

[Jerry_57]

Hi @Manoj_45,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It seems like you're encountering an issue with the warranty status of your HP notebook, which was purchased as a display unit.

Please share the details below in a private message:

1. Please share the case number with us if any.
2. Please share the serial number of your HP Notebook with us.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

Jerry_57

HP Support