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HP Recommended
Microsoft Windows 11

we couldn't find a fingerprint scanner compatible with windows hello fingerprint

1 REPLY 1
HP Recommended

@Muddit 

 

Welcome to the HP English Community --

 

Not every computer comes with a fingerprint reader.

 

Some computers include the fingerprint reader as an optional purchase.

If that is true for your system, the information is available in your computer's service manual.

 

If the Device Manager does not have a section for the Biometric devices,

then

Your computer does not have a fingerprint reader.

 

Example - Fingerprint Reader / IR Camera - Device Manager

Device_Manager_Generic_Biometrics_Fingerprint_Camera_2Device_Manager_Generic_Biometrics_Fingerprint_Camera_2

 

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.