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‎08-03-2017 02:08 PM

HP Recommended
Product: EliteBook 850 G2
Operating System: Microsoft Windows 7 (64-bit)

Hello all,

I have problem with my integrated webcamera.

I install HP Universal Camera Driver (sp70322.exe), but the cam is still not recognised

Any idea?

 

Thanks in advance!

 

1 person had the same question
10 REPLIES 10

‎08-03-2017 03:22 PM

HP Recommended

@desim

 

Install this.

 

http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70145.exe

 

REO

1 person found this reply helpful
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‎08-05-2017 11:58 AM

HP Recommended

Hi Reo,

 

this installs Cyberlink webcam, but driver is still missing

see below

 

cyberlink.PNG

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‎08-05-2017 12:00 PM

HP Recommended

I do not know how integrated camera can be turned on or off

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‎08-05-2017 12:11 PM

HP Recommended

@desim

 

Check the BIOS.

 

850bios.JPG

 

REO

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‎08-06-2017 06:20 AM

HP Recommended

Hello,

very strange

there is no camera in my BIOS

 

 

bios.jpg

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‎08-06-2017 07:32 AM

HP Recommended

@desim

 

Can you take a pic of the camera on your laptop???

 

REO

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‎08-09-2017 10:52 AM

HP Recommended

Ok

I will make picture

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‎08-09-2017 11:17 AM

HP Recommended

Will you be able to check If the Camera device Is listed In device manager?

I am an HP Employee.


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‎08-09-2017 11:28 AM

HP Recommended

Perform a BIOS update If It does not have the latest version.I have shared the latest BIOS update link that you can try.However,on performing the BIOS update have the PC connected to the AC adapter.

 

https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-elitebook-850-g2-notebook-pc/7343211/s...

 

Start-->System Information--->BIOS version

I am an HP Employee.


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