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‎06-09-2023 12:07 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B5AV)
Operating System: Microsoft Windows 11

Greetings , I Bought this laptop 3 days ago and hp support assistant software says my battery age is 1 Year and 2 month ! how it can be possible ? also I checked my battery cycle count , its 3 hp support assistant picture included:

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Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2023 09:09 AM

HP Recommended

Hi @matixmercury,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

This could be battery manufacture date as these are separately manufactured and then assembled. You may ignore it as the battery usage will be same as the laptop.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

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1 REPLY 1

‎06-12-2023 09:09 AM

HP Recommended

Hi @matixmercury,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

This could be battery manufacture date as these are separately manufactured and then assembled. You may ignore it as the battery usage will be same as the laptop.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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