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[Content Removed]when I print a file word with watermark, watermark would be lost some words while other laptops have no this problem. I use HP Pavilion 15-
eg0505TX (46M03PA) and Toshiba studio e307 printer.

1 REPLY 1
HP Recommended

@hhalieto 

 

Welcome to the HP User Community.

 

Assuming a Toshiba printer characteristics are similar to HP printers,

Normally the printer is unaware of what it is printing.

 

All the data transferred to the paper is a result of the printer translating what is sent to it.

 

If the data cannot be translated - for example, due to odd fonts, misaligned images or margins, or missing information - the printed content might be missing part of the original document or some information might be printed at the wrong size.

 

Assuming other computers where the printer software is also installed can correctly print the same document, one place to look is at the printer software loaded on the computer where the printed content is "wrong".

 

What to do?

Again, if the printer and its interaction with the computer are similar to an HP printer,

(Try / Consider)

  • Uninstall the printer software - perhaps located in Control Panel > icon view > Programs and Features
  • Restart the computer and sign in
  • Download / Save / Install a fresh copy of the printer software.
  • Restart the computer and sign in

 

Example - Toshiba studio e307 printer

https://business.toshiba.com/support/downloads/index.html?model=e-STUDIO307#

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.