Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
11-24-2021 03:36 AM - last edited on 11-24-2021 09:34 AM by MayS
Product: HP Pavilion x360
Operating System: Microsoft Windows 11
Hi all, as mentioned above, I own a pavilion x360 - 14-dh1178tu having product number: 231T0PA#ACJ and serial number: [Personal Information Removed]. I also have an HP stylus pen-910942-001, but it doesnt seem to be compatible with my device, as it just doesnt work. I am looking for a list of styluses which are compatible with my HP device.
1 REPLY 1
11-24-2021 07:36 AM
True - the Service Guide for this computer mentions the pen as compatible.
Stylus, active pen 910942-001
Pen tip L04536-001
Oddly, this is the only pen listed as compatible in the sources I have available.
I cannot offer very much in the way of ideas...
Ignore whatever does not work or does not apply to your situation.
Check for Windows Updates - install whatever you find (if anything)
Try using the application with the pen.
HP Pen P.N. 910942-001
HP Pen Control Application – Available at the Microsoft Store
- Document: HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)
- HP Pen Control – Microsoft Store - Description: This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen. You can seamlessly switch between stylus button function. HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community