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‎07-29-2024 12:20 AM

HP Recommended

Tintin99_0-1722233949498.png

why i cant open a download document in my laptop

 

2 REPLIES 2

‎07-29-2024 11:34 PM

HP Recommended

@Tintin99 

 

It is a Word document. Did you save it ? Do you have Microsoft Word on your machine ? If NO, please try

 

          https://www.adobe.com/uk/acrobat/resources/document-files/text-files/docx.html

 

Regards.

BH
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‎07-30-2024 06:11 AM

HP Recommended

Hi @Tintin99,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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