• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-14-2022 11:37 AM

HP Recommended
Product: hp notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi am wondering if upgrade to Win 11 may quickly resolve problems with my aging notebook.

 

 

The touchpad does not work (slow death, tried reinstalling drivers, etc, doesn't work at all now. I assume still bad driver) and intermittent load dependent failure of keyboard to display several characters.  Reboots do not fix.  Do I do a hard reboot and download some new drivers or might a win 11 upgrade install drivers? (According to MS, machine will run Win 11). 

 

Linda M.

Category:
2 REPLIES 2

‎09-14-2022 02:12 PM

HP Recommended
@Lmerle wrote:

Hi am wondering if upgrade to Win 11 may quickly resolve problems with my aging notebook.

@Lmerle 

 

Very hard to say. Since your machine is old, the problem would be worsen because no available drivers and your machine may NOT meet Windows 11 requirements. What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-14-2022 06:00 PM

HP Recommended

Hi, is this the info you want?

 

System model LAPTOP-17by0xxx

 

Linda

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.