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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- window hallo face is currently unavailable.

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02-14-2025 02:02 AM
I am Facing issue in setting window hallo face. I see this option is currently unavailable. Kindly Provide solution to enable window hallo lock on my pc.
02-20-2025 06:11 AM
Thanks for reaching out to the HP Support Community! 🎉
On products equipped with a fingerprint reader or an infrared camera, Windows Hello allows you to
enroll your fingerprint, your facial ID, and set up a PIN. After enrollment, you can use your fingerprint
reader, facial ID, or PIN to sign in to Windows.
I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:
To set up Windows Hello:
1. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
2. If you do not have a password set up, you must add one before you can use other sign-in options.
Select Password, and then select Add.
3. Select Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), and then
select Set up.
4. Select Get started, and then follow the on-screen instructions to enroll your fingerprint or facial ID
and set up a PIN.
IMPORTANT: To prevent fingerprint logon issues, be sure when you register your fingerprint that
all sides of your finger are registered by the fingerprint reader.
NOTE: The PIN is not limited in length. The default setting is for numbers only. To include
alphabetic or special characters, select the include letters and symbols check box.
I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪
Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌
Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟
Cheers,
Garp_Senchau
I am an HP Employee