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‎08-07-2020 05:20 AM

HP Recommended
Product: pavilion g6 2311ex
Operating System: Microsoft Windows 10 (64-bit)

can i upgrade my hp g6 2311ex laptop from windows 8.1 to windows 10 and using the same drivers

1 REPLY 1

‎08-09-2020 07:24 PM

HP Recommended

@kayumanggi I'm afraid this device is not tested to work on Windows 10,

And so the drivers are limited to support Windows 8.1 only: click here to confirm the same.

 

You may choose to install retail copy of windows and get the drivers from the hardware manufacturer of each component, at your own discretion if that's what you wish to do, 

however, HP does not support the same.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


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