windows 8.1 webcam drivers

[peterperfect300]

I have an HP255 laptop running under windows 8.1, and the webcam doesnt work any more. HP dont support windows 8.1, so where do I get any drivers for this machine?

[Vjx]

Hello peterperfect300 ,

Thank you for reaching out. Regarding the issue you’re experiencing with your HP 255 laptop running under windows 8.1, and the webcam doesn't work

Kindly review the instructions as below :

- support with win 8.1 is limited and on best effort basis.
- check for any specific errors that appear while attempting to use webcam
- try testing the webcam on various platforms including default camera
- check in device manager if there were any errors with driver , reinstall the drivers
- Find all relevant guides and drivers from the support page here on best effort basis -

https://support.hp.com/rs-en/drivers/hp-255-g1-notebook-pc/5359435

- update webcam and bios drivers 

**please note that attempting to upgrade or replace any hardware components on your own may not be covered under the standard warranty. It’s important to ensure the device is handled carefully to avoid potential damage

This will help us narrow down the cause and suggest the best fix.