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HP Recommended
HP 255 G8 Notebook PC (1W9Z6AV)
Microsoft Windows 11

my windows not activated 

i want product key

1 REPLY 1
HP Recommended

@shubham8115,

 

Welcome to our HP Community forum!

 

Thank you for your question regarding Windows activation on your HP 255 G8 Notebook PC (Product ID: 1W9Z6AV).

 

If your Windows is not activated and you're asking for a product key, here’s what you need to know:


1. No Manual Product Key Needed (If Windows Came Preinstalled):

 

If your HP 255 G8 originally shipped with genuine Windows 10 or 11:

 

  • The product key is embedded in the BIOS.

  • Windows should activate automatically once connected to the internet, as long as the correct edition is installed (e.g., Home, Pro, or Single Language).


2. Check Your Activation Status:

 

Go to:

 

  • SettingsSystemActivation

  • Look for the message:

    • “Windows is activated with a digital license” — all good.

    • “Windows is not activated” — check the error code (e.g., 0xC004F050 or wrong edition).


3. Reinstall with HP Cloud Recovery Tool (If Needed):

 

If Windows was reinstalled incorrectly (wrong edition), or your drive was replaced, you can restore the original factory OS using HP’s official Cloud Recovery Tool.

 

Here’s how:

 

  1. On a working PC, go to: https://support.hp.com/in-en/drivers

  2. Enter your product ID: 1W9Z6AV

  3. Under Software – Recovery, download the:
    HP Cloud Recovery Tool

    (If you don’t see it, try under “Software – Utility”)

  4. Or use this direct HP link: Download HP Cloud Recovery Tool (SoftPaq SP144008)

  5. Run the tool, enter your device’s serial number, and follow the steps to create a recovery USB (16 GB or larger).

  6. Note: This process will erase the internal storage. Be sure to back up any personal files before starting.

 

Once restored, Windows will auto-activate using the digital license stored in your system’s firmware.


4. Still Not Activated?

 

If the above steps don’t work:

 

 

They can help confirm your system’s warranty and digital license status.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.