• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-09-2024 06:48 AM

HP Recommended
Product: HP 348 g7 notebook core I5
Operating System: Microsoft Windows 11

i cant add a figerprint or a facial recognition its says currently not available please someone help

Category:
1 REPLY 1

‎09-09-2024 09:28 AM

HP Recommended

Hi @ahmedelsherif 

 

This device has no IR Webcam for facial recognition, and no fingerprint, only to put the finger, but the module is optional and purchased separately.

 

HP 340 and 348 G7 Notebook PC specifications | HP® Support

 

 

Security management

Security Lock

HP Drivelock (supports primary storage only)

Hardware Trusted Platform Manager (TPM) and Firmware TPM 2.0

Fingerprint sensor (sold separately or as an optional feature)

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.