windows hello

[Deuri]

Does the new HP envy 13 2020 edition has windows hello

[Dragon-Fur]

@Deuri 

If this is your model,

 Product 133S9EA - HP ENVY Laptop - 13-ba0010na

According to the documentation I can find...

1)  Model includes a fingerprint reader

Fingerprint Reader

Fingerprint reader

Interestingly, if available, the fingerprint reader is located on the keyboard.

HP ENVY 13-ba0000 Laptop PC Series - Part Locator

 Maintenance and Service Guide (Pages 11-12)

2) Model does Not include the IR camera necessary for Windows facial recognition.

Webcam

HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphones

Check...

Method – Use PartSurfer to check the components in your computer

PartSurfer might be able to tell you exactly which parts came with your computer.

• For best results, use the Serial Number for your search
• Reminder:  Do NOT post private information (including serial number) here on the Community)

 Open PartSurfer

• Select your Country
• Search for your computer / printer / device >> See HINT
• Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

• Select your region / country - PartSurfer must know your general location
• Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number

Method - Check your computer to find the type of camera

Control Panel > icon view > Device Manager 

Open Category Cameras

Method - Check your computer to find whether it has a fingerprint reader

Control Panel > icon view > Device Manager 

Open Category Biometrics

Method – Check Settings for “Windows Hello Face”

Settings > Accounts > Sign-in Options

If Windows Hello is not available, you will see a message:

Windows Hello Face

This options is currently unavailable - click to learn more

====================================================================

Many articles are available on the 'net - including...

Learn about Windows Hello and set it up

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

OR

Open  HP ENVY Laptop - 13-ba0010na 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.