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09-04-2020 11:50 AM
If this is your model,
Product 133S9EA - HP ENVY Laptop - 13-ba0010na
According to the documentation I can find...
1) Model includes a fingerprint reader
Fingerprint Reader | Fingerprint reader |
Interestingly, if available, the fingerprint reader is located on the keyboard.
HP ENVY 13-ba0000 Laptop PC Series - Part Locator
Maintenance and Service Guide (Pages 11-12)
2) Model does Not include the IR camera necessary for Windows facial recognition.
Webcam | HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphones |
Check...
Method – Use PartSurfer to check the components in your computer
PartSurfer might be able to tell you exactly which parts came with your computer.
- For best results, use the Serial Number for your search
- Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device >> See HINT
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
Method - Check your computer to find the type of camera
Control Panel > icon view > Device Manager
Open Category Cameras
Method - Check your computer to find whether it has a fingerprint reader
Control Panel > icon view > Device Manager
Open Category Biometrics
Method – Check Settings for “Windows Hello Face”
Settings > Accounts > Sign-in Options
If Windows Hello is not available, you will see a message:
Windows Hello Face
This options is currently unavailable - click to learn more
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Many articles are available on the 'net - including...
Learn about Windows Hello and set it up
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
OR
Open HP ENVY Laptop - 13-ba0010na
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