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windows hello

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HP envy 13 ba0010na
Microsoft Windows 10 (64-bit)

Does the new HP envy 13 2020 edition has windows hello

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If this is your model,

 Product 133S9EA - HP ENVY Laptop - 13-ba0010na


According to the documentation I can find...

1)  Model includes a fingerprint reader

Fingerprint ReaderFingerprint reader


Interestingly, if available, the fingerprint reader is located on the keyboard.

HP ENVY 13-ba0000 Laptop PC Series - Part Locator

 Maintenance and Service Guide (Pages 11-12)


2) Model does Not include the IR camera necessary for Windows facial recognition.

WebcamHP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphones




Method – Use PartSurfer to check the components in your computer


PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) here on the Community)

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device >> See HINT
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number



Method - Check your computer to find the type of camera


Control Panel > icon view > Device Manager 

Open Category Cameras


Method - Check your computer to find whether it has a fingerprint reader


Control Panel > icon view > Device Manager 

Open Category Biometrics


Method – Check Settings for “Windows Hello Face”


Settings > Accounts > Sign-in Options

If Windows Hello is not available, you will see a message:

Windows Hello Face

This options is currently unavailable - click to learn more



Many articles are available on the 'net - including...

Learn about Windows Hello and set it up



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home


Open  HP ENVY Laptop - 13-ba0010na 


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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation