cancel
Showing results for 
Search instead for 
Did you mean: 
ahmetarslan
New member
1 0 0 0
Message 1 of 2
178
Flag Post

windows product key

HP Recommended
NOTEBOOK RADEON 15-ba026nt
Microsoft Windows 10 (64-bit)

I bought my computer in 2016
I formatted it; so can I know my original windows product key?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
134,921 124,277 20,669 31,755
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The product specs indicate that your notebook came with FreeDOS, not Windows.

 

HP Notebook - 15-ba026nt Product Specifications | HP® Customer Support

 

That means you were responsible for installing Windows, and safeguarding the product key.

 

Unfortunately, no one will be able to help you, and if you can't find the product key you used to originally install Windows, then you will need to buy a new, genuine Windows product key.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation