windows security not working

[yogesh1210]

windows security is not opening, it shows only blank screen

[Alden4]

Hi @yogesh1210,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support 

[nlopez]

I have the same problem. I have tried opening through the Start center, Settings, and clicking the little icon on the taskbar, but it only ever opens a blank window, then stays there. Sometimes it also shows a message saying "Page not available. Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information." But I am not using a school or work account; this account is my personal account. I have completely reset my laptop to try to fix this, but to no avail.

[Alden4]

Hi @nlopez,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support