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shivansh_sharma
New member
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Message 1 of 2
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Flag Post

windows update problem

HP Recommended
15g-br010tx
Microsoft Windows 10 (64-bit)

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960) not update. After downloading this update and installing  it goes to restart to install it. After click on restart to update it shows update is not properly download and we are getting back our update (rollback update) . I have download this update almost 4 -5 times but it doesn't install and because of this other updates are also not get install after download.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@shivansh_sharma Welcome to HP Community!

 

I understand that you are unable to update the windows update.

 

Do not worry. I will try to fix the issue.

 

Please update the BIOS, then try for the windows update and check.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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