writing new bios image shutdowns at 53% or at 50%

[Pradeep001]

hp Pavillion Gaming laptop    15-ec0100AX

system shutdowns while writing new bios image at 50% or 53%

can any one help me to solve this problem

[A_Gayathri]

Hi @Pradeep001 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with updating the BIOS on your HP Pavilion Gaming laptop. A sudden shutdown during a BIOS update can be a critical problem. Here are steps you can try to resolve the issue:

Ensure Sufficient Power:

• Make sure that your laptop is connected to a reliable power source during the BIOS update. A loss of power during the update process can cause the shutdown.

Check Battery Level:

• If you are using a laptop, ensure that the battery level is sufficient. It's generally recommended to have the laptop connected to power during a BIOS update to avoid any interruptions.

Update BIOS from Within Windows:

• Instead of using a bootable USB drive, try updating the BIOS from within Windows using the HP Support Assistant or the official HP website. This method might be more stable.

Use a Different USB Port:

• If you are updating the BIOS using a USB drive, try using a different USB port on your laptop. Sometimes, issues with specific USB ports can cause problems during the update.

Update BIOS in Safe Mode:

• Boot your laptop into Safe Mode and attempt to update the BIOS from there. This can reduce the chances of interference from background processes.

Disable Antivirus/Firewall:

• Temporarily disable any antivirus or firewall software on your computer before attempting the BIOS update. Sometimes, security software can interfere with the process.

Update in BIOS/UEFI Environment:

• Some systems allow you to update the BIOS directly from the BIOS/UEFI menu. Check your laptop's user guide for instructions on how to do this.

I hope this helps. 

Take care and have a good day.-

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