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HP Recommended

hp Pavillion Gaming laptop    15-ec0100AX

system shutdowns while writing new bios image at 50% or 53%

can any one help me to solve this problem

 

1 REPLY 1
HP Recommended

Hi @Pradeep001 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear that you're experiencing issues with updating the BIOS on your HP Pavilion Gaming laptop. A sudden shutdown during a BIOS update can be a critical problem. Here are steps you can try to resolve the issue:

Ensure Sufficient Power:

  • Make sure that your laptop is connected to a reliable power source during the BIOS update. A loss of power during the update process can cause the shutdown.

Check Battery Level:

  • If you are using a laptop, ensure that the battery level is sufficient. It's generally recommended to have the laptop connected to power during a BIOS update to avoid any interruptions.

Update BIOS from Within Windows:

  • Instead of using a bootable USB drive, try updating the BIOS from within Windows using the HP Support Assistant or the official HP website. This method might be more stable.

Use a Different USB Port:

  • If you are updating the BIOS using a USB drive, try using a different USB port on your laptop. Sometimes, issues with specific USB ports can cause problems during the update.

Update BIOS in Safe Mode:

  • Boot your laptop into Safe Mode and attempt to update the BIOS from there. This can reduce the chances of interference from background processes.

Disable Antivirus/Firewall:

  • Temporarily disable any antivirus or firewall software on your computer before attempting the BIOS update. Sometimes, security software can interfere with the process.

Update in BIOS/UEFI Environment:

  • Some systems allow you to update the BIOS directly from the BIOS/UEFI menu. Check your laptop's user guide for instructions on how to do this.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.