Видеокарта не использует свою память

[SumiX]

Дискретная видеокарта не использует свою память (2 Гб), вместо этого использует только выделенные из оперативной памяти 500МБ вместе с интегрированной которая тоже на 500МБ.

[kevin-t]

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Thank you for your understanding.

[SumiX]

A discrete graphics card does not use its memory (2 GB), instead it uses only 500 MB allocated from RAM, along with integrated, which is also 500 MB.

[Riddle_Decipher]

@SumiX Welcome to HP Community!

Follow these steps to view video memory information and details on how to make some tweaks to it as well:

1. Right-click an open area of the desktop, then click Screen resolution.

   

   The Screen Resolution window opens.

2. Click Advanced settings.

   Figure : Screen Resolution

   

3. Click the Adapter tab.

   

   The video memory information is displayed under Adapter Information:

   • Total Available Graphics Memory: A combination of all memory available for graphics. The system may not actually be using all of this memory, but it is available when requested.

   • Dedicated Video Memory: Memory set aside for the exclusive use of the graphics adapter.

     For Integrated Graphics Cards, this memory is set aside by the BIOS and is subtracted from system memory before Windows 7 is loaded. Windows 7 does not report this as part of total system memory.

     For Discrete Graphics Cards, this is the memory that is on the graphics card. It is not subtracted from system memory.

   • System Video Memory: A fixed memory allocation that is subtracted from system memory after Windows 7 loads. Windows 7 reports this as part of total system memory. It is available to software programs.

   • Shared System Memory: An additional pool of memory that may be dynamically allocated and released as needed. This memory is available to programs and may be used for graphics if required.

You can't increase the video memory per-se, but you can allocate more virtual memory for your computer to use. 

To do this, click start, right click computer>Properties>advanced system settings>advanced>performance>advanced>(virtual memory)>change> 
click custom size and enter the size of hard drive space you would like to allocate to virtual memory. I would recommend and initial size of 10000mb and a maximum size of 20000mb.

Click apply and reboot your system.

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.