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HP Recommended
HP PAVILION DV6 3104ER
Microsoft Windows 7 (64-bit)

The video adapter drivers are not installed.
When trying to install the driver in safe mode, an ERROR OCCURS :
FAILED TO LOAD DRIVER SEARCH (IF SET MANUALLY )
---------------------------------------------------------------------------
If you install through device Manager :
Automatically - puts a regular vga driver
Manually - the driver is not installed correctly (without the catalyst control center)
---------------------------------------------------------------------------
Sometimes after installation, the blue screen 0x0000003b or 0x0000007e crashes, SO YOU HAVE TO REMOVE THE DRIVER
Blue screen errors indicate files windows\system32\drivers\atikmdag.sys
windows\system32\drivers\atikmdag.sys

---------------------------------------------------------------------------

Video Adapters:
ati mobility radeon hd 5650
amd m880g with ati mobility radeon4250

HP PAVILION DV6 3105ER

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP retired support for that model series since it is more than 10 years old, and the last driver I gave you was the one for the dv6-3100 model series with the AMD processors.

 

If you explore the file contents of the driver, you will find driver support for the graphics adapters your notebook has.

 

I think the problem you are experiencing is that the AMD Radeon HD 5650 GPU has been damaged through overheating during the years and can't handle any driver anymore.

 

[Manufacturer]
%ATI% = ATI.Mfg, NTamd64.6.1

[ATI.Mfg.NTamd64.6.1]
"AMD M880G with ATI Mobility Radeon HD 4225" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_148B103C
"AMD M880G with ATI Mobility Radeon HD 4250" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_143F103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_1442103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1440103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1441103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1443103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_147B103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_1444103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1445103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_143C103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_143B103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_149E103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_149D103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1580103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1581103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1582103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_144E103C
"ATI Mobility Radeon HD 4225" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_147F103C
"ATI Mobility Radeon HD 4225 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1482103C
"ATI Mobility Radeon HD 5430" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E1&SUBSYS_1445103C
"ATI Mobility Radeon HD 5430 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E1&SUBSYS_1482103C
"ATI Mobility Radeon HD 545v" = ati2mtag_M9x, PCI\VEN_1002&DEV_9555&SUBSYS_1446103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1580103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1581103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1582103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x, PCI\VEN_1002&DEV_9555&SUBSYS_143C103C
"ATI Mobility Radeon HD 5470" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1441103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1443103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_143C103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_149D103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1445103C
"ATI Mobility Radeon HD 5650" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_1440103C
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_147B103C
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_149E103C

 

 

 

 

 

 

View solution in original post

8 REPLIES 8
HP Recommended

Hi:

 

I believe that you need this graphics driver for your PC...

 

8.770.2.2000

 

https://ftp.hp.com/pub/softpaq/sp50501-51000/sp50599.exe 

 

 

HP Recommended

Thanks BUT IT DIDN'T HELP
During installation, writes: FAILED TO LOAD THE SEARCH DRIVER

HP Recommended

I'M SORRY, BUT I WROTE THE WRONG MODEL
I HAVE AN HP PAVILION DV6 3104er

HP Recommended

Sorry that driver didn't work for you.

 

See if this one works instead...

 

https://ftp.hp.com/pub/softpaq/sp49501-50000/sp49517.exe 

HP Recommended

BLUE SCREEN AGAIN STOP
a problem has been detected and windows has been shut down to prevent damage to your computer.
SYSTEM_SERVICE_EXCEPTION.
IF THIS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN , FOLLOW THESE STEPS:
CHECK TO MAKE SURE ANY NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED.
IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANUFACTURER FOR ANY WINDOWS UPDATES YOUR MIGHT NEED.
IF PROBLEMS CONTINUE, DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING.
IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 To Select ADVANCED STARTUP OPTIONS, And THEN SELECT SAFE Mode.
----------------------------------------------------------------------------------TECHNICAL INFORMATION:
*** STOP: 0x0000003b ( 0X00000000C0000005, 0xFFFFF88004 9F685, 0xFFFFF8804 5339C0,
0x0000000000000000 )
*** *** ATIKMDAG.SYS - ADDRESS FFFFF8804 9F6858 BASE AT FFFFF 8804 810000, dateStamp 4ca3fc37
collecting data for crash dump ...
initializing disk for crash dump ...
beginning dump of physical memory.
dumping physical memory to disk

HP Recommended

Sorry that driver didn't work either.

 

Unfortunately, I don't have any other suggestions for you to try.

HP Recommended

and where can I find old versions of the driver?

HP Recommended

HP retired support for that model series since it is more than 10 years old, and the last driver I gave you was the one for the dv6-3100 model series with the AMD processors.

 

If you explore the file contents of the driver, you will find driver support for the graphics adapters your notebook has.

 

I think the problem you are experiencing is that the AMD Radeon HD 5650 GPU has been damaged through overheating during the years and can't handle any driver anymore.

 

[Manufacturer]
%ATI% = ATI.Mfg, NTamd64.6.1

[ATI.Mfg.NTamd64.6.1]
"AMD M880G with ATI Mobility Radeon HD 4225" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_148B103C
"AMD M880G with ATI Mobility Radeon HD 4250" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_143F103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_1442103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1440103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1441103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1443103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_147B103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_1444103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1445103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_143C103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_143B103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_149E103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_149D103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1580103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1581103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1582103C
"AMD M880G with ATI Mobility Radeon HD 4250 " = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_144E103C
"ATI Mobility Radeon HD 4225" = ati2mtag_RS880M, PCI\VEN_1002&DEV_9712&SUBSYS_147F103C
"ATI Mobility Radeon HD 4225 " = ati2mtag_RS880M_PXAA, PCI\VEN_1002&DEV_9712&SUBSYS_1482103C
"ATI Mobility Radeon HD 5430" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E1&SUBSYS_1445103C
"ATI Mobility Radeon HD 5430 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E1&SUBSYS_1482103C
"ATI Mobility Radeon HD 545v" = ati2mtag_M9x, PCI\VEN_1002&DEV_9555&SUBSYS_1446103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1580103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1581103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x_PXAA, PCI\VEN_1002&DEV_9553&SUBSYS_1582103C
"ATI Mobility Radeon HD 545v " = ati2mtag_M9x, PCI\VEN_1002&DEV_9555&SUBSYS_143C103C
"ATI Mobility Radeon HD 5470" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1441103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1443103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_143C103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_149D103C
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68E0&SUBSYS_1445103C
"ATI Mobility Radeon HD 5650" = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_1440103C
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_147B103C
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan_PXAA, PCI\VEN_1002&DEV_68C1&SUBSYS_149E103C

 

 

 

 

 

 

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