(0xA00F4244<NoCamerasAreAttached> or Black Screen)

[solutionhob]

HP Pavilion x360 2-in-1 Laptop 14-ek0044, (0xA00F4244<NoCamerasAreAttached> or Black Screen), My system does not have a camera kill switch or webcam shutter key.

I can't even get driver for it on HP support and download.

[VikramTheGreat]

Hi @solutionhob,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the detailed info. Based on your HP Pavilion x360 14-ek0044 model and the error 0xA00F4244, here's a clear explanation and how to fix it:

Your laptop does have a built-in webcam, but it also includes a physical privacy shutter — a small camera cover next to the webcam lens. This is not a kill switch button, but a manual slider that physically blocks the camera.

When this cover is closed:

• The camera is not detected by Windows.
• You get the error: 0xA00F4244.

Steps to Fix the Issue:

1. Locate the Camera Cover:
   • Look closely at the top bezel of your screen.
   • You should see a tiny slider or dot next to the camera lens.
   • Slide it to the open position so the lens is visible.
     
      
2. Restart the Camera App:
   • Open the Camera app again.
   • If the cover is open, the camera should now work.
     
      
3. Check Device Manager:
   • Press Win + X > Device Manager.
   • Expand Cameras or Imaging Devices.
   • If the camera is still missing, click View > Show hidden devices.
   • If it appears greyed out, right-click and choose Enable.
     
      
4. Update Camera Driver:
   • In Device Manager, right-click the camera > Update driver > Search automatically.
   • If no driver is found, try Windows Update.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[solutionhob]

There is no camera slider or dot here and the windows update is not solving the issue but in the privacy settings, the camera is turned on and in the device manager, it is enabled.

[VikramTheGreat]

Hi @solutionhob,

Thank you for getting back. Please help me with the image of the front screen showing the camera and details, so I can try to find more help.

VikramTheGreat

HP Support

[VikramTheGreat]

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support