12C HID DEVICE CODE 10 TOUCHPAD

[jacobbrinson]

I get this message when trying to use that driver. I did what you said and renamed it and extracted it with 7zip but when I go to use it I can only select the folder through device manager. But when I use the folder I get the message in the screenshot. Also I just want to say I really appreciate all the help you are giving me

[ub6424]

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@jacobbrinson wrote:

. Also I just want to say I really appreciate all the help you are giving me

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You're welcome !

Try

(1) Start windows <device manager>

- locate <i2c hid device>

- right click <uninstall device> !

(2) Start windows explorer and open extracted directory containing the i2c driver files

- right click on file iaLPSS2_I2C_CNL.inf

- choose install

(3) Reboot

(4) Test again ...

(5) Please report your results

[jacobbrinson]

I followed through with what you posted and I am still getting the same 12C HID error

[ub6424]

Hello @jacobbrinson 

Start windows <device manager>

- locate and double click <i2c HID device> 

- Please send screenshots of all tabs

[jacobbrinson]

[ub6424]

Hello @jacobbrinson 

the driver has not been updated...

Let me check, I'll get back to you...

[jasonklamm]

I'm having the exact same issue. Mine is with a 17.3 inch laptop but the same issue.

[jacobbrinson]

Alright thank you, just let me know 

[ub6424]

Hello @jacobbrinson and @jasonklamm 

(1) Use Windows Explorer to search for file hidi2c.inf 

- Start at C:\

(2) Use Windows Explorer to search for file hidi2c.sys

- Start at C:\

(3) Please report your results

[jasonklamm]

For my part, both files are found (there are different versions in different folders). 

My touchpad (12C HID Device) continues to show the following in Device Manager (I am using Windows 11):

This device cannot start. (Code 10)

The device returned an invalid HID descriptor.

I continue to get "The best drivers for your device are already installed" when I update, and I have tried all methods you recommended previously in this thread.

Here are my search results:

"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\f\hidi2c.inf"
"C:\Windows\System32\DriverStore\en-US\hidi2c.inf_loc"
"C:\Windows\WinSxS\amd64_hidi2c.inf.resources_31bf3856ad364e35_10.0.22000.1_en-us_e4bd6ff4cef9e29a\hidi2c.inf_loc"
"C:\Windows\WinSxS\Manifests\amd64_hidi2c.inf.resources_31bf3856ad364e35_10.0.22000.1_en-us_e4bd6ff4cef9e29a.manifest"
"C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-spb-hidi2c_31bf3856ad364e35_10.0.22000.1_none_43201e2e1e3d2f29.manifest"
"C:\Windows\System32\DriverStore\FileRepository\hidi2c.inf_amd64_980b2d945ed71f81"
"C:\Windows\WinSxS\amd64_hidi2c.inf.resources_31bf3856ad364e35_10.0.22000.1_en-us_e4bd6ff4cef9e29a"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312"
"C:\Windows\INF\hidi2c.inf"
"C:\Windows\System32\DriverStore\FileRepository\hidi2c.inf_amd64_980b2d945ed71f81\hidi2c.inf"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\hidi2c.inf"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\r\hidi2c.inf"
"C:\Windows\System32\drivers\hidi2c.sys"
"C:\Windows\System32\DriverStore\FileRepository\hidi2c.inf_amd64_980b2d945ed71f81\hidi2c.sys"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\hidi2c.sys"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\r\hidi2c.sys"
"C:\Windows\WinSxS\Manifests\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312.manifest"
"C:\Windows\WinSxS\amd64_dual_hidi2c.inf_31bf3856ad364e35_10.0.22000.653_none_6e4215ad7c55d312\f\hidi2c.sys"